Terms & Conditions

Which T&C?

Goldenleaf GmbH sells cosmetic products and other goods through this webshop, as well as through Partner Companies and Distributors. These TERMS and CONDITIONS inform you of all the Details.

Scope

The following Terms and Conditions apply to all orders VIA our online shop.

Contractor & Contact Details

The Contract is concluded with Goldenleaf GmbH. More Information about the Company and Contact details can be found on the Page or under the Legal Notice. There you will also find a Phone Number. But online chat works the fastest way on the Site.

Contract

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. By clicking on the order button, you place a binding order of the goods contained in the shopping cart. The Receipt of the Receipt of the Order is made together with the Acceptance of the Order immediately after The Sending by an automated E-Mail. This E-mail confirmation has resulted in the Purchase Agreement.

Unless you’ve chosen Credit card payment. In any Case, the Contract will be concluded at the Time of the credit Card Charge (at The time of completion of the Order).
Unless You have chosen Bank Debit. In any Case, the Contract will be concluded at the Time the Account is debited (at The time of completion of the Order).
Unless You have chosen PayPal. In any Case, the Contract will be concluded at the Time the payment order is confirmed to The Payment Service Provider.
Unless you have chosen the Instant Transfer Payment Method. In any Case, the Contract will be concluded at the Time the payment order is confirmed to The Payment Service Provider.
The Condition for an effective Conclusion of the Contract is always that the Order process is completed when The order is Sent.

Shipping Costs and Delivery Time

In addition to the product prices quoted, shipping costs are added. You can find out more about the amount of shipping costs at the offers. All Products offered on the Website are ready to ship immediately, unless otherwise listed on the respective Product Page. The Delivery Deadline for Shipping to Germany and Austria is approximately 1-5 Working Days. International Shipping can take up to 7 Days.
We do not guarantee the Delivery if it is checked at Customs. You are responsible for ensuring that our Product is legal in your Country. If this is not the Case, we cannot provide a Replacement for ordered Products.

Money-Back Guarantee

In the unlikely event that should you not be fully satisfied with our Cream you purchased, and wish to receive a refund, then you have the possibility to send back your INDICA CBD City Detox Day Cream. This offer is valid for 30 days after the date of purchase, stating that you would like an INDICA CBD City Detox Day Cream money-back guarantee’ refund.

In taking up this offer, you have agreed to the following terms and conditions:

Please send us:

1) (a copy of) your original receipt or invoice with the date and place of purchase clearly visible on it together with the preferred payment method,

2) Indication for reason for the Product Return:
I see and feel no improvement of my skin,
I don’t like the texture,
I’m missing fragrance,
Other: …………………..

3) as well as the cream with your contact details to the following address:
Goldenleaf GmbH
Maria-Jacobi-Gasse 1. 3.4/8.
1030 Vienna
Austria

7 days following the receipt of (a copy of) your original invoice or receipt and the cream, we will issue you with a full refund. Please note that bank statements will not be accepted. You must provide (a copy of) your original receipt.

No more than 3 items per person may be returned. Any creams damaged as a result of external factors, e.g. due to bad handling by the customer, are not covered by this return policy. INDICA reserves the right to unilaterally amend, suspend, or terminate this policy, or, in the event of policy abuse, exclude customers from its application.

Payment

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Buy now. Pay later (14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Financing: With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice it including terms and conditions and Standard European Consumer Credit Information to Germany you can find here and to Austria here.
  • Direct Bank Transfer (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Credit Card (Visa/ Mastercard)
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods invoice, part payment and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas services terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas Klarna’s privacy notice for Germany / Austria.

Pickup

Self-collection is currently not possible.

But you can also purchase our Products directly from one of the Local Partner Stores.

Ownership

The Goods remain our Property until full Payment has been made.

Damage

If goods with obvious transport damage are delivered, please complain to the delivery company as soon as possible and contact us immediately. The Omission of a Complaint or Contact Has no Consequences for Your legal Claims and their Enforcement, especially Your Warranty rights. However, They help us to assert our own Claims to the Carrier or Transport insurance.

Right to recall

You have the Right to revoke this Contract within the Revocation Period without Giving any Reason. According To Section 11 (1) OF FAGG, the Revocation period is fourteen (14) Days from the Date on which You or a third Party named by you, who is not the Carrier, have taken possession of The goods. If You have opened or unsealed the Delivered goods, the Right To Withdraw from the contract under Section 18 (1) of the FAGG will be waived.

If you withdraw from this contract, we will have provided you with all the payments we have received from you, including delivery costs (with the exception of the additional costs arising from your delivery being a different type of delivery than the cheapest one offered by us. Have chosen standard delivery) to repay immediately and no later than fourteen days from the date on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; Under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the Goods immediately and in any Case no later than fourteen days from the Date on which You inform us of the Revocation Of this Contract to Goldenleaf GmbH, Maria-Jacobi-Gasse 1, 1030 Vienna, Austria, E-mail: X@indicaskincare.com. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

Find the legal Model Revocation Form for further Use here:

Pattern revocation form
(If You want to revoke the Contract, please fill out this Form and send it back.)

An Goldenleaf GmbH, Maria-Jacobi-Gasse 1, 1030 Vienna, Austria, Email: x@indicaskincare.com
Hereby we (*) revoke the contract concluded by mir/uns (*) for the purchase of the following goods (*)/the provision of the following service (*)
Appointed on (*)/get on (*)
Name of consumer’s/shelf (s)
Address of consumer/Union (s)
Signature of consumer’s/must (s) (paper only)
Date
(*) Distant incorrect.

Contract Language

The Language available for the conclusion of the Contract is German.

For more Questions, write us an Email to team@indicaskincare.com

Pin It on Pinterest

Share This